Melbet Terms and Conditions in India
Melbet India is operated by Pelican Entertainment B.V., which is officially registered and licensed by the Government of Curacao under number 8048/JAZ2020-060. This company must comply with several legal obligations, one of which is a strong legal framework that will govern its relationship with users. The fundamental document in this direction is the terms and conditions. This agreement describes the rules of basic procedures, the rights and obligations of bettors, and the responsibilities of the company.
Before beginning betting, each user must carefully study the articles of the document and confirm the agreement with them. Otherwise, the player will not be able to use the services of the sportsbook and will be forced to leave the site. The Melbet company also draws attention to the fact that these rules apply to all services that are presented both on the official site and in the mobile application.
From time to time, the management of the bookmaker may make changes or additions to this document. If adjustments significantly impact users’ stay and also affect their rights, then staff will notify them in advance via email. However, the company recommends that users visit the relevant section of the website regularly to stay informed of all updates.
Definitions
In order for Indian players to fully understand the document, as well as easily interpret the rules on the site, they must know several important definitions:
- A bet is an agreement between the company and the user about winnings, which are calculated based on certain rules;
- Outcome – the result of the match on which the player placed a bet;
- The bettor/user/player is a person who has created a profile on the official website or Melbet mobile app and is over 18 years of age;
- The main time is the duration of the match according to the established rules of a particular sport. This does not include overtime, penalties, etc.
Basic provisions
General rules that apply to all users regardless of what they intend to do at the bookmaker include the following:
- Only a player who has reached 18 years of age can bet here. The company’s employees will check the age of each newbie;
- The bettor is obliged to provide identification documents and other evidence that may confirm identity or source of wealth upon request of employees;
- The bookmaker has the right to invalidate any bet if it was made in violation of the terms and conditions.
Betting Rules
If a player wants sports betting in Melbet India to be a successful and hassle-free entertainment experience, then they must know a few rules:
- The user can place a bet on any event offered by the bookmaker. However, the Melbet company has the right to remove any specific match from the betting line at any time and without notice;
- The minimum bet amount is INR 17. The company sets the maximum bet size separately for each sporting event;
- The sportsbook has the right to change the minimum or maximum bet amount, odds, and sports markets at any time;
- Bets are accepted only from registered users and are considered accepted upon receipt of electronic confirmation;
- If the company finds out that the player knew about the result of the match in advance, then their bet will be void.
Insurance
Melbet India values players and does not want them to quickly leave the site. Therefore, the company offers the user a bet insurance service. This allows players to return part of the bet or the original amount in case of unforeseen circumstances. To use insurance correctly, bettors must know some nuances:
- This service is paid and the price is determined based on the prevailing odds for a specific event;
- The user has to insure the bet partially or completely;
- The player can only take out insurance for single or express bets.
Some Restrictions
If the user wishes to place a parlay bet, then this must include no more than one linked selection. This means two or more separate bets that may later become interrelated due to unforeseen events. In addition, such bets do not have to be on the same sporting event or have the same result. Melbet India has the right to independently determine which outcomes are related.
If an express bet, which consists of interrelated outcomes, has been calculated or accepted in error, then the bookmaker has the right to void all or part of the bet. In this case, it will be calculated with a coefficient of 1.
Disputes and complaints
If the user has questions or complaints regarding the acceptance, calculation, and payment of a bet, then they need to contact customer support. However, before doing this, digest a few nuances:
- All bets are settled based on the initial result, which is published in official sources. If the result subsequently changes, the bookmaker will not cancel the payout;
- The company is not responsible if the information about the match does not coincide with reality. All data published by Melbet is for informational purposes only. Bettors are responsible for verifying accuracy with independent sources;
- All complaints regarding bets will be accepted within 30 days after the end of the match. In addition, the user’s request must be accompanied by documentary evidence.
